Help

Below you will find answers to frequently asked questions regarding our store and website. If you have a question that isn't answered here, or need additional information please contact us.

GENERAL QUESTIONS | ORDER QUESTIONS

GENERAL QUESTIONS

  1. Where are you located?
    • 94 West Tabernacle Street, St. George, Utah 84770 (This is our physical address)
    • Our mailing address is: 76 W. Tabernacle St., Suite 8A, St. George, Utah 84770
  2. Where do I park?
    • There is street parking both on Tabernacle and on 100 West, plus there is a small parking lot inside Green Gate Village
  3. What are your hours?
    • We are open from 10 AM to 6 PM Mondays through Saturdays. We are closed on Sundays.
    • During this time of pandemic, we are staying closed during the hours of Street Fest (6-10 pm on the first Friday of the month from March to October)
  4. Do you sell or accept used books? (No. We are a general interest bookstore carrying all new books.)
  5. How do I contact you?

 

ORDER QUESTIONS

  1. If I find a book on your site, does that mean it's currently in stock at your store or even available to order?
    • Not necessarily. If it's marked "Hard to Find" or "Special order subject to availability," it probably isn't available. If your order is time sensitive, please call us to confirm availability.
  2. I received a confirmation e-mail. Does this mean that my order is ready to be picked up or has been shipped?
    • No. This just means that we've received your order, you will be contacted when your order has shipped or is ready to be picked up.
  3. When will I get my book(s)?
    • For in stock orders we strive to ship them within 7 business day and delivery time depends on the method of shipping selected. For orders with out of stock items, we will provide an estimated date of shipment.
  4. What if I need to return something?
    • Please review our return policies and contact us with any further questions.
  5. What forms of payment do you accept?
    •  We accept credit cards (Visa, MasterCard, Discover and American Express and if you're picking up in store, you may pay in cash.
  6. How can I check the status of my order?
    • Log in, select 'My Account' and Orders' a list of all orders and their current status is provided.